rcs vs sms for business

RCS vs SMS: Is RCS Really Better Than SMS in 2026? Messaging has evolved from simple text exchanges to rich, interactive conversations that feel almost like apps inside a chat window. For decades, SMS (Short Message Service) has been the foundation of mobile communication,...

RCS (Rich Communication Services) is the modern upgrade to SMS. It delivers rich media, interactive buttons, suggested replies, read receipts and branded sender information inside a user’s native messaging app. RCS works natively on all phones, so users do not need a separate...